Privacy Policy

Last Updated: October 26, 2025

📚 Simulation Platform Notice

MockMarket is an educational simulation platform. We do NOT collect financial account information, Demat account details, or real trading credentials because we do NOT facilitate real money transactions.

1. Introduction

MockMarket is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational stock trading simulation platform.

2. Information We Collect

2.1 Personal Information

We may collect information that you voluntarily provide when you:

  • Register for an account (name, email address)
  • Use Google Sign-In (name, email, profile picture from Google)
  • Contact customer support
  • Subscribe to newsletters

2.2 Automatically Collected Information

When you access the Platform, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

2.3 Simulated Trading Data

We store your virtual trading activity on our platform:

  • Virtual portfolio holdings (simulated positions only)
  • Simulated trading history and patterns
  • Watchlists and preferences
  • Virtual performance metrics

Important: This data represents simulated activity only and has no real-world financial value.

2.4 What We Do NOT Collect

  • Bank account information
  • Demat account details
  • Real trading credentials
  • Financial transaction data
  • Government-issued identification
  • Tax identification numbers

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our simulation Platform
  • Process your virtual trades and update your simulated portfolio
  • Send administrative information and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage and trends to improve user experience
  • Detect, prevent, and address technical issues
  • Personalize your simulation experience
  • Send educational content (with your consent)

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers:

  • Google (for authentication via Google Sign-In)
  • Upstox API (for real-time market data - they do NOT receive your personal information)
  • Cloud storage providers (for secure data storage)
  • Analytics platforms (for understanding platform usage)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate security measures to protect your information:

  • Secure authentication via Google Sign-In
  • Data encryption in transit and at rest
  • Secure database access controls
  • Regular security updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your account information and simulated trading history for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

7. Your Privacy Rights

You have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Request export of your simulated trading data

To exercise these rights, please contact us at privacy@mockmarket.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for:

  • Essential Cookies: Required for the Platform to function (authentication, session management)
  • Analytics Cookies: Help us understand how users interact with the Platform
  • Preference Cookies: Remember your settings (dark mode, language preferences)

You can control cookies through your browser settings.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Age Restrictions

Our Platform is intended for educational purposes and may be used by individuals aged 13 and above with parental consent. We do not knowingly collect personal information from children under 13 without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@mockmarket.com
Support: support@mockmarket.com

MockMarket is an educational simulation platform. We do NOT collect financial account information because we do NOT facilitate real money transactions.